Hostfolks Support
Need support? View our support options below
Support is available 24/7. The main method of obtaining suppot is via our online helpdesk where you can submit your question via a secure form, alternatively emailing your question to support will open a helpdesk ticket for you automatically. Before submitting your request please view the below guides where your question may already be answered, our support knowldge base is also available containing answers to many issues you may run into with your hosting.
Cpanel Flash Guides
Need to know how to setup an email account or add a MySQL database? View our flash how-to's below on these and many other subjects:
Create a POP3 account
Delete a POP3 account
Create a catch-all account
Create an email auto-responder
Create an email forwarder
Create an FTP account
Delete an FTP account
Password protect a directory
Create a sub-domain
Delete sub-domain
Sub-domain redirection
Create MySQL database
Managing MySQL database
Delete MySQL database
Adding a MySQL access host
Managing FrontPage extensions
Adding custom error pages
Enabling hot link protection
Adding URL redirection
Changing site admin password
Creating add-on domains
Using Index manager
Creating a parked domain
Banning an IP from accessing
Below are guides for Hostfolks customers with reseller accounts with the WHM control panel and VPS/Dedicated server customer with WHM/Cpanel or Plesk control panels:
WHM Flash Guides (For Hostfolks rResellers)
Plesk User Flash Guides (For VPS/Dedicated Customers)
Plesk Reseller Flash Guides (For VPS/Dedicated Servers)
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Contacting Us
Support: support@hostfolks.com
Sales: sales@hostfolks.com
Abuse: abuse@hostfolks.com
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